Lead Impact | Privacy & Cookie Policy
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Privacy & Cookie Policy

Privacy Policy

Your privacy is important to us at Lead Impact. For this reason, we collect and use only the personal data which is necessary for us to match you with a provider of the service you are requesting (for example a provider of a flight delay compensation company).

This privacy policy is intended to describe to you what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or otherwise take control of your personal data that we process.

What information do we collect?
We collect information from you so that we can provide the best possible match for the service you have requested. Much of what you likely consider personal data is collected directly from you when you apply for one of the many products and services offered by our partners and affiliates. The information we typically collect is as follows:

  • Full Name
  • Address
  • Telephone numbers
  • Date of Birth
  • Email Address
  • IP Address
  • Other data relative to the product you are applying for (eg. flight details).

The information we collect from you is nothing more than the fields you are asked to complete while filling in the application form for the product you’re interested in. We do not collect any secret or hidden information in the background. The only information passed to our system is that which you have explicitly provided, plus your IP Address (which is essentially the address of your computer and/or internet service provider – we use this to help verify that the application is genuine and not a hoax).

What do we do with your information?
We are in the business of finding service providers who offer the service in which you have expressed interest. Our contract with these providers forms the legal basis for our collecting and processing your personal information. We also aim to fulfil this promise in the shortest possible time and to match you with licensed and/or authorized providers of these services who are our trusted partners in this business.

When you apply for a product, you are first asked to give your consent for Lead Impact to process your information. This processing involves finding a service provider who best matches your needs (this is why we sometimes ask for additional information beyond just name, address etc.). Your information is transmitted securely to our system which then tries to match it with a provider of the service you have requested. If the match is successful, your information is then transmitted securely from our system to theirs. This happens within the first few seconds immediately following your application. All of these transfers use secure and encrypted SSL technology so that your personal data is transferred securely.

Who else do we share your information with?
After your information has been transferred to one of our carefully selected partners, a copy is retained securely in our system for internal record keeping and reporting. We do not remarket, re-use, sell or share your information with anyone else outside of own administration.

How long do we keep it for?
Your full set of information (all that you provided during the application process) is retained in our system for 90 days. After this time, your full set of personal data is deleted from our system and a small reference is retained for as long as is necessary to maintain adequate and accurate business and financial records. This minimal information is kept under the legal basis of legitimate interest.

How do we keep your data safe?
We protect your personal information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration. Some of the safeguards we use are data encryption, physical access controls to our data centres, and information access authorisation controls.

Your right to control your personal data
We respect your right to access, correct, request deletion or request restriction of our usage of your personal information as required by applicable law. We also take steps to ensure that the personal information we collect is accurate and up to date.

  • You have the right to know what personal information we maintain about you
  • We will provide you with a copy of your personal information in a structured, commonly used and machine readable format on request
  • If your personal information is incorrect or incomplete, you have the right to ask us to update it
  • You can also ask us to delete or restrict how we use your personal information, but this right is determined by applicable law and may impact your access to some of our services

To make a request in regard to any of the above rights, you may contact us at hello@lead-impact.co.uk or by mail at 27 Hendford, Advertising House, Yeovil, Somerset, BA20 1UN.

We will respond to all requests, inquiries or concerns within thirty (30) days.

Cookie Policy

This is the Cookie Policy for Lead Impact, accessible from http://lead-impact.co.uk/

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Forms related cookies
  • When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.For more information on Google Analytics cookies, see the official Google Analytics page.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us via hello@lead-impact.co.uk